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Course Outline
Introduction to Design Thinking
- Overview of Design Thinking methodology
- Key stages: Empathize, Define, Ideate, Prototype, and Test
- Understanding the relevance to administrative and operational challenges
Gamification Fundamentals
- Introduction to gamification and its principles
- Gamification vs game design: Key differences
- Exploring tools and techniques for gamifying problem-solving
Empathy and Problem Definition
- Identifying stakeholder needs and pain points
- Using gamified exercises to gather insights
- Formulating clear and actionable problem statements
Idea Generation and Gamification
- Brainstorming techniques for innovative solutions
- Using gamification to unlock creativity
- Collaborative ideation through team challenges
Prototyping and Testing
- Building low-fidelity prototypes for workplace challenges
- Gamified testing scenarios to evaluate solutions
- Iterative refinement based on feedback
Implementation Strategies
- Planning and executing solutions in real-world contexts
- Overcoming resistance to change through engagement
- Measuring the impact of implemented solutions
Gamification Showcase
- Presenting solutions through gamified storytelling
- Peer feedback and collaborative improvement
- Best practices for sustaining a gamified approach
Summary and Next Steps
Requirements
- Basic familiarity with workplace challenges and scenarios
- Open-mindedness to collaborative problem-solving techniques
Audience
- Administrative staff
- Operational staff
- Team leaders and managers
14 Hours
Testimonials (1)
I liked trainer the most, surely the best i have yet had the pleasure to listen to. Has very big knowlage and experience, created good atmosphere during the training, i've never felt intimidated or scared to speak, had some really good discussions. i really like that we tried to base everything we talked about on our experiences, not only professional but also educational as well as personal experiences. I also liked the amount of methods presented and the fact that we tried to use every single one of them. I also liked that this training was remote, made it a lot easier for people who are worikg a day job to be able to be on time and be active. Thanks for recommendation of the book! I will most definitely try it :).
